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Refund policy

If you need to cancel your pre-booked trip please contact us ASAP by telephone, text or email.
We allow free cancellations and date changes (pending availability) up to 48 hours before your tour. Cancellations and/or date changes must be communicated by email at no less than 48 hours in advance of the tour in order to receive a refund. No refunds will be issued for cancellations made within 48 hours of a tour and no refunds or rebookings are available if you miss the trip because of late arrival.
Should H2O PBE need to cancel your booking due to sea state/weather or due to minimum number of passangers not met, you will receive the option to reschedule OR receive a full refund.
Should you need to cancel a Private Charter or group booking, H2O PBE will refund your deposit, providing we have 5 clear days notice.
If your cancellation notice is less than 5 days or if you miss the trip departure time the deposit will be lost.
To discuss bookings with H2O Powerboat Experience please call:
07547 188633