May, 2024
22
Wed
12pm BST
HR Brief Bites 2: Managing probationary periods effectively
June
4
Tue
12pm BST
HR Brief Bites 3: Understanding, managing and calculating annual leave entitlements
5
Wed
9:30am BST
Becoming a Leader
11
Tue
Course: 2 dates
Managing for the First Time
12
Wed
9:30am BST
Giving Great Customer Care Over the Phone
13
Thu
12pm BST
HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
18
Tue
12pm BST
HR Brief Bites 5: Managing absence: from informal steps to dismissal
19
Wed
9:30am BST
Compassionate communication skills for triage and signposting for frontline staff
20
Thu
9:30am BST
HR Skills for Line Managers
26
Wed
9:30am BST
First line of care - Effective triage in general practice for front-line staff
12pm BST
HR Brief Bites 6: Managing employees with mental health concerns
July
2
Tue
12pm BST
HR Brief Bites 7: Managing grievances effectively
3
Wed
9:30am BST
Roadmap to care -Unlocking the potential of effective signposting for front-line staff
Course: 4 dates
Managing for the First Time
11
Thu
9:30am BST
HR Skills for Line Managers
September
10
Tue
9:30am BST
HR Skills for Line Managers
12
Thu
9:30am BST
Compassionate communication skills for triage and signposting for frontline staff
17
Tue
Course: 2 dates
Managing for the First Time
12pm BST
HR Brief Bites 1: Having courageous (difficult) conversations with your staff
25
Wed
12pm BST
HR Brief Bites 2: Managing probationary periods effectively
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