June, 2026
17
Wed
10am BST
Cancelled
HR Brief Bites 3: Understanding, managing and calculating annual leave entitlements
24
Wed
10am BST
HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
July
1
Wed
9:30am BST
Patients behaving badly - how to manage them effectively
2
Thu
10am BST
Giving Great Customer Care Over the Phone
7
Tue
10am BST
Managing Challenging Staffing Situations
8
Wed
10am BST
Becoming a Leader
9
Thu
10am BST
Pain Free Appraisals
10
Fri
10am BST
HR Brief Bites 2: Managing probationary periods effectively
14
Tue
10am BST
Dealing with Difficult Behaviours
29
Wed
10am BST
HR Brief Bites 6: Managing employees with mental health concerns
September
2
Wed
10am BST
HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
8
Tue
10am BST
Pain Free Appraisals
9
Wed
10am BST
HR Brief Bites 7: Managing grievances effectively
Course: 2 dates
Managing for the First Time
10
Thu
9:30am BST
Patients behaving badly - how to manage them effectively
15
Tue
10am BST
HR Skills for Line Managers
17
Thu
10am BST
Managing Challenging Staffing Situations
22
Tue
10am BST
Dealing with Difficult Behaviours
24
Thu
10am BST
Giving Great Customer Care Over the Phone
29
Tue
2pm BST
HR Brief Bites 6: Managing employees with mental health concerns
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