For Advanced block-booked weekly classes in half a term:
Cancellation up to 24 hrs in advance of the first class of the block will be accepted and a full refund will be given. Less than 24 hrs and we regret that no refund will be payable (unless there are extenuating circumstances, as agreed with me).
For Pilates individual weekly class bookings:
Cancellation up to 12 hrs in advance of the class will be accepted and a full refund will be given. Transferring to a future week’s class within the half term is also an option. Less than 12 hrs and we regret that no refund will be payable (unless there are extenuating circumstances, as agreed with me).
For one-off workshops and events:
Cancellation up to 24 hrs in advance of the one-off workshop or event will be accepted and a full refund will be given. Cancellation made less than 24 hrs in advance and we regret that no refund will be payable (unless the space is subsequently filled, or if there are extenuating circumstances and at my discretion).