Cancellation & Refund Policy
I understand that plans can change, so I aim to be as fair and flexible as possible while also protecting the small number of places available at my workshops and experiences.
Cancellations 14 days or more before your event
You may cancel your booking and receive a full refund.
Cancellations 7–14 days before your event
A refund may be offered at my discretion. Where possible, I will offer you a transfer to another available date or a credit towards a future event.
Cancellations less than 7 days before your event
Unfortunately, refunds cannot normally be given as it is unlikely that I will be able to refill your place at short notice. However, please contact me as soon as possible and I will always try to help. Where possible, you may transfer your place to another person or move your booking to another available date.
Non-attendance
If you do not attend your booked event without contacting me beforehand, the booking is non-refundable and cannot normally be transferred.
If I need to cancel an event
In the unlikely event that I need to cancel or postpone an event, you will be offered either a full refund or the opportunity to transfer your booking to another suitable date.
Exceptional circumstances
I understand that genuine emergencies and unexpected circumstances can happen. Please contact me as soon as possible and I will consider each situation individually.
By completing your booking, you confirm that you have read and accepted this cancellation and refund policy.
Thank you for supporting my small creative business and for understanding that each booking helps me keep my workshops and experiences running.