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Welcome to Little City Epping & Harlow!

We are an entirely mobile role-play city for under 6's to explore and enjoy and we can't wait to welcome you and your children when you come to play!

Your Little City adventure starts here!

👇Please scroll down to see venues, dates and times.

GENERAL INFORMATION:
📌 Please check the address of the venue on your ticket to make sure you're travelling to the right one.
⏲ We will welcome you into the venue at the session start time and if you haven't been before, we will explain how our event works.
☕ Snacks and refreshments will be available to buy at most events. Any snacks should be eaten to the side away from toys and equipment please. We also ask that if you bring your own snacks, you avoid any items with nuts.
📷 Please do take photos of your child playing, always being mindful of any other children around you. We'd love and appreciate any social media tags of you and your child playing!
💷 The price listed is per child and gives entry to our City and all the play areas available. Each booking includes 1 free adult. Limited additional adult tickets are available to purchase.
👨‍👧‍👦You are responsible for your own child/children at all times.

⭐AGE LIMITS:
Little City is designed for children aged 6 and under.
Non-walking baby siblings are free with a paying child and do not need a ticket. If possible please leave prams/buggies outside the venue to allow for as much space as possible to play.

🔔 IMPORTANT: If you, or a family member, are showing any signs of illness such as COVID-19, Chicken Pox, Hand Foot and Mouth etc please do not attend our sessions.

❗ As per our terms and conditions, cancellations can be made up to 24 hours in advance of the event; at that point you can transfer your bookings to any other available event in the future. If you cancel within 24 hours of the event, you may not transfer your tickets to another event. We don’t offer refunds on any events, unless the event is cancelled by us.

If you have any questions, please let me know at: alison@littlecityuk.com

Pénzvisszatérítési eljárás

5. Timing
5.1 What happens if we cannot perform the Services?

5.1.1 If, for any reason, we cannot provide the Services at the Session you have booked, you may choose either to attend another Session (free of charge), or alternatively you can cancel the contract (in which case we will provide you with a full refund).

5.2 What happens if you cannot attend the Session you have booked?

5.2.1 All bookings are non-refundable (other than in the circumstances described in clause 5.1.1 above).

Therefore, if you are unable to attend the Session you have booked for any reason, you will not be entitled to a refund. If, however, you provide us with at least twenty-four (24) hours' written notice (given in accordance with clause 11 below) of your inability to attend, you can cancel your booking via the booking system and your account will be credited with the ticket price you have paid. This credit can be
used towards any future event (within 6 months)

5.2.2 The provisions of Part 3 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (concerning your right to cancel) do not apply to the contract between us, on the basis that the contract falls within the exemption set out in section 28(1)(h) of those Regulations
(services related to leisure activities where the contract provides for a specific date of performance).

For more information please refer to the Terms & Conditions of booking.

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