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Humaryn Shetland Pony Rides

We run 3 sessions per day at 10am, 12pm,2pm, 5 days a week and at holiday time are open everyday
a maximum
6 children at each booking. We have 6 Shetland ponies working at any time , 3 standard and 3 miniature but height and weight restrictions apply.
****We can either take 3 children from 2 years up to 5/6 years old on the miniature Shetlands and 3 children from 6 years and up to 8 stone and 5ft . on the Standard in each session and we ask if you adhere to our guidelines to enable all sizes of children to ride on the correct size suitable to them. We reserve the right to transfer your child to the most suitable size pony if deemed necessary to help us run smoothly. Each pony ticket has guidelines adjacent to it If in doubt don't hesitate to ring 07506287539 and speak to Marilyn for advice Please note the general information on booking below and book accordingly as to weight and height restrictions .. If you want a group session for a birthday or special group session for the standards please get in touch as we have options to offer again to Marilyn on 07506287539 who can book manually for you to cover the arrangements discussed. And our friends at The Tea Rooms at Holne are happy to offer a birthday meal to follow, and even has a horse head birthday cake if you want he r to provide the cake. Ring Sarah 07738 440795. We would appreciate you arrive approximately 10 minutes before your session is due to start. . We are unable to wait for late arrivals to ensure we run smoothly, and your child could miss the grooming and tacking up. .. To ensure you don't get lost follow the directions on the website as we stress the postcode covers a large area and can take you to the wrong place and then we are trying to sort out where people are and try and guide you to us Although Google maps is accurate.. Please remember we are not allowed dogs on site during rides regulations both from our Insurance and Licensing Authority
We would also appreciate you arrive approximately 10 minutes before your session is due to start., if you are late it causes delays throughout the remainder of the day. . To ensure you don't get lost follow the directions on the website as we stress the postcode covers a large area and can take you to the wrong place and then we are trying to sort out where people are and try and guide you
.And during holiday times the road is very busy with traffic from The River Dart Country Park and Dartmoor
. We reserve the right to continue without late arrivals to ensure we run smoothly. And your child could miss the initial grooming and tacking up.
If you need help at all especially on how to cancel and transfer your booking(ticket to another date) you can access this and follow the guidelines on https://helpforbookers.helpsite.com

WHAT 3 WORDS! to help you find us = hires.input.piston

VOUCHERS
We have now introduced the purchase of vouchers on the booking system . Vouchers cover 0ne session of Groom Tack and Ride £20,. .Payment must be completed on line through Stripe and they do make a small handling charge and bookings for the rides also online for the date suitable to the booker....

Discount vouchers puchase from us . NOTE if you have more than 1 child to book with a voucher you must do individual bookings.. Same date and time . But the system only take one voucher per booking per child
We do have one standard and one mini who are available on special request if you need one extra child to come. This is only for exceptional circumstances as we like to keep them available in case a working one goes lame.. Ring Marilyn 07506 287539 to confirm if this is possible and any payment for an extra child will need to be paid by bacs

Refund policy

Refunds will only be made if proof of illness. We will happily refund if we have to cancel due to inclement weather or if you would be happy your payment can be transferred to another date or issue you a discount code to use at your convenience