Once you have received your confirmation email from Bookwhen, your booking is made and is then subject to the Ticket T&C’s.

I am unable to offer refunds for missed classes, this includes if you are required to self-isolate, sickness, appointments and holidays etc.

Where possible, a class booking can be transferred to another class if there’s availability.
I must have at least 24 hours notice to transfer your class.

A transfer to another class can only happen a maximum of two times, if the third class can’t be made, your place will be cancelled and no refund given.