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IMPEL Training

If you have any queries about courses or bookings please contact sth.impelcourseenquiries@nhs.net

Politica di rimborso

Bookings, Payment & Cancellations

The balance of the payment or PO number is to be provided in advance of the course days prior to the date of the of the course that has been booked.

​We are unable to provide a refund for any place after payment is taken and the place is confirmed.

No refund will be given for a ‘no-show’ or non-arrival on the day of a course.

A course booking is only transferable at the discretion of IMPEL Training and is not transferable within 7 days of the commencement of the course.

Medical conditions

It is your responsibility to advise IMPEL Training, of any health condition that might affect you during a course delivery.

You must do so at the time of booking or well in advance of the course that you are attending.

General

IMPEL Training reserves the right to cancel or reschedule any course delivery.

If this were the case, IMPEL Training would offer a place on a subsequent course delivery or a full refund.

IMPEL Training will not be liable under any circumstances for any injury, losses or damage to a person(s) or their property attending a course delivery, unless it is due solely to the negligence of IMPEL Training.