Cancellation & Refund Policy: If you need to cancel your registration, please provide as much notice as possible. Cancellations made 4 hours prior to the class start time are eligible for a full refund. Cancellations made within 4 hours of class start time are non-refundable. I understand that life happens. If an unexpected circumstance prevents you from attending, please reach out to me. While refunds cannot be guaranteed outside of the policy above, I am always happy to discuss the situation and determine whether another reasonable accommodation is possible.
Instructor/Studio Cancellation: Classes require a minimum level of enrollment to run. If the series is canceled before it begins due to low enrollment or another circumstance on our end, you will receive a full refund of all payments made.
Late Arrival: Please plan to arrive 10–15 minutes before class so you have time to get settled and be ready to begin on time. A proper warm-up is especially important for safe pole practice. If you arrive more than 5 minutes after class has begun and have missed the warm-up, you may not be permitted to participate that day. If you are running late, please contact me when possible. Unfortunately, being unable to participate because of a late arrival does not qualify for a refund or class credit.