Cancellation and refund terms vary depending on the booking, event or service purchased. Please refer to the cancellation terms provided with your booking.
Where a refund is due, it will be returned to the original payment method.
If we need to cancel a booking because we are unable to safely or reasonably provide the booked service, you will be offered an alternative date where appropriate or a full refund.
Please contact us directly if you need to discuss a cancellation or change to your booking. We will always do our best to help.