Due to the increased popularity of sessions and a number of people cancelling last minute, we have made the decision to increase the cancellation window to 24 hours* (Sound Bath and other events are 3 days)

This means that you can cancel your session 24 hours* before it is due to start and you will still be able to use the pass which is credited back to your account. If you do not have a active Class Pass, you will be able to transfer the session to another day.

You will not be able to cancel or transfer a session if you are within the 24 hour* window and your pass/session will be marked as used whether you attend or not.

We hope this will encourage members to only book if they are sure that they can attend. This gives everyone a better chance of getting a space on a session and will hopefully discourage people from block booking dates and cancelling last minute.
Refunds may take 10 days to show in your bank account.