All cancellations must be in writing by email or letter and are effective from the date received. If you cancel 56 days or more before a holiday starts, you will just lose the non-refundable deposit whilst any other payment towards the cost of the holiday will be refunded. For later cancellations, the deposit will be forfeit but any other payment towards the cost of the holiday will be refunded less the following:
56-42 days before the start - 20% of the holiday cost
41-28 days before the start - 50% of the holiday cost
27-0 days before the start - 100% of the holiday cost