Refund policy
We cannot offer cancellations or refunds 48 hours prior to date of your booking.
To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding our Refund Policy by emailing us on enquiries@fallowfieldscamping.com.
FOOD SATISFACTION*
We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Please come up to the kitchen immediately if you receive unsatisfactory food caused by a dislike or objects in the food. We will need the food returned in the original container(s) so we may investigate and deal with the issue and prepare you a new food order. If you do not wish to receive a new dish, we may refund you to the original card you paid with after we have confirmed the error to the discretion of the manager on duty.
**If the food has been consumed, removed from the original packaging, tampered with in any way or we cannot verify its origin we cannot issue any discount, refund or credit.