I endeavour to be as flexible as possible when dealing with requests to cancel, however delegates should be mindful of the following cancellation Policy:
Makaton Workshops will usually go ahead subject to a minimum number of delegates. Courses will be assessed for viability two weeks before the advertised start date, and delegates notified accordingly. If circumstances force me to cancel, delegates can choose to transfer to another Workshop or take a full refund. Places can be cancelled or transferred by delegates 14 days in advance of the course by email and, if necessary, your payment will be reimbursed in full. Cancellations and refunds requested within two weeks of the course start date may depend on individual circumstances and will attract a late cancellation fee of £25. Cancellations by delegates within 7 days of the Workshop start date or ‘no shows’ on the day are usually non-refundable and non-transferrable.