FIERCE FITNESS ONLINE — BOOKING & CANCELLATION POLICY
By booking a class or session, you agree to the following policies.
GROUP CLASSES & DROP-INS (12-hour cancellation window)
Cancel at least 12 hours before your class and your credit returns to your account automatically — no questions asked.
Late cancellations (within 12 hours) and no-shows forfeit the class credit. No exceptions, no cash refunds.
If you are on a waitlist, the same 12-hour policy applies once you are moved into the class. If you cannot make it, please remove yourself before the window closes.
PRIVATE & SEMI-PRIVATE SESSIONS (24-hour notice required)
Privates require at least 24 hours notice to cancel or reschedule. Under 24 hours, the session is forfeited in full.
Only one reschedule per booking. A second reschedule is treated as a new booking.
CLASS PACKS & PACKAGES (All sales final)
All class packs and packages are non-refundable and non-transferable once purchased.
Credits expire 90 days from purchase for smaller packs (1–5 classes) and 6 months for larger packs. Expiration dates are firm. Extensions are not offered except in documented medical circumstances (doctor's note required).
PARTIES (50% non-refundable deposit)
A 50% deposit is required to hold your date. This deposit is non-refundable under all circumstances.
Cancellations made 48+ hours before the event: 50% deposit forfeited, remaining balance not charged.
Cancellations under 48 hours or no-shows: full balance is due.
IF FIERCE FITNESS CANCELS
If a class or session is canceled by Fierce Fitness, you will receive a full credit with no expiration date. You will be notified as soon as possible by email or text.
Questions? Reach out before you book. Once payment is processed, these policies apply.