Fishing & Sightseeing Boat Trips on Snapper Charters

If Luke, the Owner/Skipper of Snapper Charters deems the weather unsuitable or the minimum passenger number has not been met the trip will be cancelled with as much prior notice as possible. You will usually be contacted the evening before when we have access to the latest weather report.

You will be contacted on the phone number/email address provided at the time of booking to try and arrange alternate dates. If we are unable to agree upon a mutually suitable date and transfer your booking, you will receive a cancellation email (please keep an eye on your junk mail folder) and full refund of any money paid.

If you (the customer) would like to cancel a boat trip a full refund will be given up until 72 hours prior to the trip commencing. To cancel please click the 'view booking' button in your confirmation email and follow the instructions. It is also possible to transfer your booking to another date up until 72 hours before your trip.

No refund will be given for cancellations that occur less than 72 hours before your trip.

[Refund policy updated 26/03/21. Bookings made before this date should use the refund policy in your confirmation email.