Livestreamed classes, courses and event fees cannot be refunded. For livestreamed classes, you can cancel and reschedule a class up to 3 hours before it starts. This 3 hour period is there to give others the opportunity to take your place if you are not going to attend. If you cancel a class within 3 hours of the class start time, it cannot be transferred to another date and you will lose the class. If you cancel a class, it can only be rescheduled once and the new date has to be within 4 weeks of the original booking.
Courses, events, workshops and retreats cannot be refunded or transferred to future events.