REFUNDS: If you decide that the program is not for you, you can request a refund for your remaining within 7 days from your first session in the round.
CREDITS: If you can't make it to your scheduled session due to illness or injury, text your coach the night before your session (or as soon as possible). You will receive a credit to make up this session at another time. This credit can be used toward a session you don't normally attend (provided there is space) or toward the next round. All credits expire at the end of the school term in which they are purchased.
Credits cannot be honoured if you go away on holiday, you sleep in, you forget or you decide not to attend. There will be no refunds for credits at the end of the term.