COLD WATER SEASON TICKETS - TERMS AND
CONDITIONS FOR PURCHASERS 2024-25

• Your season ticket is for your personal use only and is not transferable.
• Cold water sessions are run on weekend mornings through the winter except for the Christmas period and the Saturday 14 December when the Popsicle takes place
• Water temperatures are not guaranteed and will vary from around 20C to around 8C, depending on the date and the ambient temperature
• Please be prepared to show photo ID if asked for confirmation of your identity.

GENERAL
• Season tickets run from 9 November 2024 to 30 March 2025 whenever in the season they are purchased and your membership will cease at the end of the cold water season on 30 March.
• Other sessions such as heated Christmas swims and other pool events are not included - this includes 14 December and the two week Christmas period.

• Portishead Open Air Pool tickets are not valid at any other pool.
• It may be necessary to close the pool in severe weather, or in the event of other unsafe conditions, essential maintenance or emergencies. Such decisions will be at the Manager's discretion.
• Season ticket holders can book tickets in advance online or just drop in at our weekend sessions. When booking online, you will need to book the exclusive ticket relevant to season ticket holders only (ie free of charge) - you will need to be logged in to the site on your device to do this, so keep a note of your password.

• If you find you cannot attend a session you have booked, you must cancel online before the start of the session. You can do this by clicking on the link in your booking confirmation email. Repeated no shows without cancellation will result in your membership being cancelled.

HEALTH AND SAFETY

• Safety advice given by a lifeguard or the duty manager, and the pool rules and regulations, must be obeyed by all visitors.