24+ hours' notice: your booking moves, subject to availability [Transfer to a different date (once per ticket)]
Less than 24 hours' notice, or a no-show: your account will unfortunately still be debited, with no transfer available. More notice gives us time to fill the space.
If a suitable date isn't available to transfer to: please email us at hello@sereneandstrong.co.uk — we'll do our best to find a solution, which may include a credit toward a future booking.
If we cancel a session: your choice of a full refund or credit.
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