Safeguarding Adults and Mental Capacity Act training commissioned by Norfolk County Council
YOU MAY NOW CANCEL YOUR OWN BOOKING, OR TRANSFER IT TO A DIFFERENT DATE
It's very simple:
- Make sure you save the confirmation email that you receive a few minutes after you have booked a place.
- Open that email, and click "View booking".
- Click "Ticket options".
- Click "Transfer ticket" or "Cancel ticket" as required.
- The system will only allow you to transfer your ticket "like-for-like". If you wish to swap, say, from a virtual session to a face-to-face session then you can do so by cancelling the virtual session and making a new booking for the face-to-face session.
This option is available to you if your training is more than 5 days ahead. Please use it if you can, as gives you more control of your own booking, and it helps us to keep on top of the admin here. Please try your best to make changes as early as possible, in order to give someone on the waiting list a realistic chance of taking your place. If you have to transfer or cancel a booking fewer than 5 days ahead, please continue to email firstname.lastname@example.org and we will process it for you.