Refund policy
We operate a no refund policy.
This is due to our events being built on people coming together and booking in advance, should you cancel we may not be able to fill your space and others may have missed out.
However, should we have a waiting list for the event you can no longer attend we will be able to offer you a transfer to another available date.
We understand this may not be the message you may want to hear and it may be disappointing but we hope that this doesn’t become the case and you can come to your booked spot to enjoy.
However, you may transfer your ticket to a friend, family member, colleague etc assuming payment has been received in full.
The exception to the cancelation policy being; should Seaham Wild Sauna have to cancel due to weather conditions we will offer a refund to those that are booked on that date/time.