Rae Lloyd Health - Personal Training, Fitness Workshops and Massage

TERMS AND CONDITIONS
Payment must be made in advance to secure your space.
If you need to change your booking please contact me and we can transfer to a different date and time.
In the event of being unable to attend if the coach is not notified within 12 hours of the session starting the full booking fee is forfeit.

Otherwise, once payment has been made there is a 48 hour cancellation window where a full refund can be completed. If following this time period a refund is required a partial refund ONLY of £20 for face to face or £10 for virtual will be issued. This is to cover my time costs as I will not be able to fill the session at short notice, as well as covering card provider charges. A refund should not be required other than in the event of ceasing any further bookings.

Please note it is your responsibility to attend your session on time.

As agreed when starting personal training, if you have any health changes and are uncertain if this will impact sessions, please contact me by emailing raelloydmassage@gmail.com
If you are unwell prior to the session please make the PT aware: your session will be transferred to the next appropriate session time. If you have symptoms of easily transmissible illness, such as coronavirus, diarrhoea and vomiting, please do not attend the gym until you are 48 hours clear of symptoms.

By completing a booking you agree to the terms and conditions of service as detailed above.