Most of our courses are run in-house. Below are details of the next OPEN courses available to train and update advisers and support staff on the current welfare reforms. Courses include Understanding the New Benefits System, Universal Credit, Personal Independence Payment (PIP), Disability & Carers' Benefits and Welfare Reform.

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March, 2018
7 Wed 9:45am - 4:15pm Universal Credit in Practice (London)
19 Mon 9:45am - 4:15pm Benefits for EEA Nationals (London)
23 Fri 9:45am - 4:15pm Introduction to Debt Advice (South London)
April
16 Mon 9:45am - 4:15pm Challenging Housing Benefit Decisions (London)
17 Tue 9:45am - 4:15pm Introduction to Universal Credit (Cumbria)
18 Wed 9:45am - 4:15pm Introduction to Welfare Benefits (Hattersley, Manchester)
25 Wed 9:45am - 4:15pm Introduction to Universal Credit (London)
26 Thu 9:45am - 4:15pm Introduction to Welfare Benefits (London)
May
1 Tue 9:45am - 4:15pm Welfare Reform Update (London)
8 Tue 9:45am - 4:15pm Universal Credit in Practice (West London)
14 Mon 9:45am - 4:15pm Universal Credit: The Housing Element (London)
17 Thu 9:45am - 4:15pm Housing Benefit & DHPs (London)
23 Wed 9:45am - 4:15pm Preparing for a PIP/ESA Appeal Tribunal (Cumbria)
June
13 Wed 9:45am - 4:15pm Challenging PIP Decisions (London)
July
3 Tue 9:45am - 4:15pm Preparing for a PIP/ESA Appeal Tribunal (London)
5 Thu 9:45am - 4:15pm Introduction to Welfare Benefits (London)
10 Tue 9:45am - 4:15pm Universal Credit in Practice (London)
11 Wed 9:45am - 4:15pm Maximising Income for Homelessness Prevention (London)
18 Wed 9:45am - 4:15pm NEW Benefits for Older People (London)
September
6 Thu 9:45am - 4:15pm Introduction to Universal Credit (London)
13 Thu 9:45am - 4:15pm Limited Capability for Work (ESA / UC)
27 Thu 9:45am - 4:15pm Introduction to Welfare Benefits (London)
October
25 Thu 9:45am - 4:15pm Challenging Housing Benefit Decisions (London)
30 Tue 9:45am - 4:15pm Benefits for EEA Nationals (London)
November
8 Thu 9:45am - 4:15pm Housing Benefit & DHPs (London)
15 Thu 9:45am - 4:15pm Universal Credit in Practice (London)
21 Wed 9:45am - 4:15pm Universal Credit: The Housing Element (London)
27 Tue 9:45am - 4:15pm Maximising Income for Homelessness Prevention (London)
29 Thu 9:45am - 4:15pm Introduction to Welfare Benefits (London)
Times shown in timezone: London

Universal Credit in Practice (London)

Wednesday, 7 March, 2018   9:45am - 4:15pm
Central London
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Details

This one day course run in partnership with national housing charity Shelter focuses on the problems and practical solutions that advisers may need to employ when working with Universal Credit claimants and is based on our extensive experience of working with UC claimants nationally. It is particularly relevant to staff who are about to or have recently begun working in a full service area.

By the end of the course participants will:

  • Know when it is advisable to claim UC or whether a... [Read more]

Documents

Tickets / Booking types

  • Standard rate £150 + VAT
    £150.00 + tax
    Voluntary and community organisations with fewer than 5 paid staff should contact us for a discount.