Most of our courses are run in-house. Below are details of the next OPEN courses available to train and update advisers and support staff on the current welfare reforms. Courses include Understanding the New Benefits System, Universal Credit, Personal Independence Payment (PIP), Disability & Carers' Benefits and Welfare Reform.

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January, 2018
23 Tue 9:45am - 4:15pm Introduction to Debt Advice (London)
25 Thu 9:45am - 4:15pm Preparing for an Appeal Tribunal (London)
31 Wed 9:45am - 4:15pm Introduction to Welfare Benefits (London)
February
1 Thu 9:45am - 4:15pm Introduction to Universal Credit (London)
8 Thu 9:45am - 4:15pm Maximising Income for Tenants (London)
13 Tue 9:45am - 4:15pm Introduction to Welfare Benefits (Manchester)
March
7 Wed 9:45am - 4:15pm Universal Credit in Practice (London)
April
16 Mon 9:45am - 4:15pm Challenging Housing Benefit Decisions (London)
25 Wed 9:45am - 4:15pm Introduction to Universal Credit (London)
26 Thu 9:45am - 4:15pm Introduction to Welfare Benefits (London)
May
1 Tue 9:45am - 4:15pm Welfare Reform Update (London)
14 Mon 9:45am - 4:15pm Universal Credit: The Housing Element (London)
17 Thu 9:45am - 4:15pm Housing Benefit & DHPs (London)
Times shown in timezone: London

Introduction to Debt Advice (London)

Tuesday, 23 January, 2018   9:45am - 4:15pm
London EC1

Details

This course provides and overview of the debt advice process and helps staff support tenants and service users with debt problems.

By the end of the course participants will

  • Understand the process of effective debt management
  • Know which debts are priority and which are non-priority
  • Have an overview of liability for debt including the Statute of Limitations Act
  • Understand how to effectively maximise income
  • Know how to prepare a financial statement
  • Be able to calculate... [Read more]

Documents

Tickets / Booking types

  • Standard Rate £150 + VAT
    £150.00
    Voluntary and community organisations with fewer than 5 paid staff should contact us for a discount before booking.