Introduction to Welfare Benefits (Part 1)

Monday, 29 June '20   10am - 11am
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This module looks at the different types of benefits that make up the system, their main qualifying rules and the way system fits together.

By the end of the course participants will:
• Understand how the benefits system is structured and the differences between contributory, non-contributory and means tested benefits;
• Know who can claim each of the benefits which make up the system.

Methods of delivery
This course is delivered online live with a BTC trainer. It is a practical course delivered using a combination of trainer presentation, exercises and case studies, group discussion and games. Participants will be provided with e-learning supporting material including PowerPoint slides and a comprehensive training pack.

Intended audience
This course is for staff who are new to benefits or who need a refresher of the basics. No previous experience is required.

Certificate and post course support
You will receive an e-certificate for each full course (Parts 1-4) you complete. To be eligible for access to our free 12 months post-course advice service (including monthly webinars) you will need to complete four BTC online course modules. Although we advise completing Parts 1-4 of this course, you can combine any 4 parts of any BTC course for access to support.

What you will need
Post booking, you will receive a Zoom link and the pack attachments by email. Please download the attachments before logging in. We recommend you use the link to login 15 minutes before the event. You will need a Wi-Fi connection and a suitable device to access the internet. You may also wish to have a pen and paper to make notes.

Terms & conditions
Booking onto the course implies acceptance of our Terms. Please ensure you have read the attached Terms & Conditions document before booking.

Any questions or problems with booking, please contact Vicci or Ali via


4-part discount (price per module)
Select this option then VIEW SELECTIONS and SELECT MORE to book onto all 4 parts of this course
£30.00 + VAT
Single module
Price per module for up to three modules
£35.00 + VAT