Refund policy
Please note - payments of bookings show up on your bank statement as JPWORNHAM. Any formal disputed payments after booking will result in an additional £25 admin fee to cover the costs involved, payable within 7 days of a settled or withdrawn dispute.
Workshop Refund Policy:
Refunds for Client Cancellations:
- Clients may cancel their workshop booking subject to the following conditions:
- Full refund less a £5 admin fee if cancellation is made 7 days before the scheduled class.
- 50% refund if cancellation is made up to 24 hours before the scheduled class.
- No refund will be issued for cancellations made less than 24 hours before the scheduled class.
Refunds for Class Cancellations:
- A full refund will be granted if the workshop is cancelled by the tutor or venue for any reason.
Cancellation Process:
- To cancel your workshop booking, please notify us via email at jpwornham@yahoo.com.
- Refunds will be issued through the original payment method used for the booking.
Exceptions:
- Refunds will not be granted for no-shows or partial attendance.
- If a client fails to attend the workshop without prior notice, no refund will be issued.
Contact Us:
- If you have any questions or concerns regarding our workshop refund policy, please feel free to contact us at jpwornham@yahoo.com.
By booking a workshop with JPWORNHAM (THE CREATIVE SPA), you agree to adhere to the terms and conditions of our workshop refund policy and in the event of formal disputes as stated above.