All sessions need to be prebooked before the day to ensure there is adequate equipment and materials available to cater for all attendees.
Bookings are done on a termly basis with the exception of the Tiny Tools (2-4 years) sessions and SEN sessions which can be booked as individual sessions or in termly blocks. If a space is available part way through a term a pro-rata fee will be charged dependant on the number of sessions left that term.
Once booked you are reserved a space in the class and therefore it is non-refundable. In exceptional circumstances where The Orange Toolbox are unable to run the session if there is space available you can attend a different session the same week or credit will be given to be used when booking future sessions.
In the event that a person behaves in a manner that is deemed so unsafe they are not permitted to return no refunds will be given for any pre-booked sessions.
The Orange Toolbox reserves the right to review and change class timetables, the booking process, and prices on a termly basis. If any changes are made to session dates/times after booking the customer is entitled to move to a different session or ask for a refund.
Upon payment customers are declaring they understand and agree to these conditions.