We do not issue refunds for cancellations, a change of mind, friend that lets you down or gift vouchers.
Your session is a live show, just like a show at a theatre or cinema. Refunds do not apply. We may be able to offer a game credit for use at a later date if there are extenuating circumstances.
Please contact us if you are not satisfied with your purchase so that we can resolve any problems. A refund credit may apply.