Refunds:
We are unable to process refunds if you are no longer able to attend a session. With enough notice we are able to advertise the space on our platforms to re-sell the space, although we cannot guarantee this. Alternatively you can give the space to a friend or someone on our waiting list.

Cancellation due to staff illness:
If staff of Wild Abundance are unable to run the session due to illness, the we will try our upmost to replace them with our bank of staff to ensure the session of fun forest school activities can still take place! If we are not able to find a replacement then the session will be postponed with an alternative date given. If an alternative date is not suitable then a refund will be given.

Cancellation due to extreme weather:
Our Forest School happens in all weathers and seasons, but we do need to be cautious with safety in extreme weather. If the Forest School Leader determines that the wind is too strong or there are extreme thunderstorms where we feel there will be an unacceptable risk to the children and staff, then the session will be cancelled. We will offer an alternative date for the session or it can be used towards a future booking.

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