Welcome to Bite-size QI booking page!
“Having an opportunity to take part in this Quality Improvement Project has been a life-changing experience for me. For once, I was at the Specialists Outpatient Clinic, not as a capacity of a doctor, but rather as an independent observer. Equipped with Quality Improvement tools and a positive mindset, I ventured forth and was able to witness first hand what a patient, family member, staff nurse and Patient Service Assistant experienced on a daily basis. I have benefitted a lot from this project as it has shown me the perspective that I have never gotten an opportunity to see even though I am at the clinic every week. It also taught me to be truly appreciative of my fellow healthcare professionals and service support staff.” – Sean Lee, Surgical Specialist Centre (Feb 2015)
For any enquiries with regards to:
- RCA Bite-size QI, please kindly contact any of the following MA-Clinical Governance advisors:
Dr Sandhya Mujumdar, Deputy Director ext: 25928
Dr Diana Santos, Senior Manager ext: 26126.
- Journey Through Patient’s Experience and Clinical Effectiveness Bite-size QI Activity,
please kindly contact any of the following QIPE advisors:
Law Yen Hoon, Senior Manager ext: 26152
Eric Wie, Senior Assistant Manager ext: 23898
Sun Bixian, Senior Assistant Manager ext: 23803.