Welcome to Bite-size QI booking page!

“Having an opportunity to take part in this Quality Improvement Project has been a life-changing experience for me. For once, I was at the Specialists Outpatient Clinic, not as a capacity of a doctor, but rather as an independent observer. Equipped with Quality Improvement tools and a positive mindset, I ventured forth and was able to witness first hand what a patient, family member, staff nurse and Patient Service Assistant experienced on a daily basis. I have benefitted a lot from this project as it has shown me the perspective that I have never gotten an opportunity to see even though I am at the clinic every week. It also taught me to be truly appreciative of my fellow healthcare professionals and service support staff.” – Sean Lee, Surgical Specialist Centre (Feb 2015)

For any enquiries with regards to:


  • RCA Bite-size QI, please kindly contact any of the following MA-Clinical Governance advisors:

    Dr Sandhya Mujumdar, Deputy Director ext: 25928

    Dr Diana Santos, Senior Manager ext: 26126.

  • Journey Through Patient’s Experience and Clinical Effectiveness Bite-size QI Activity,

    please kindly contact any of the following QIPE advisors:

    Stacy Leong, Senior Assistant Manager ext: 26151
    or Sun Bixian, Senior Assistant Manager ext: 23803.

Select date
 
September, 2017
25 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
October
2 Mon 4pm - 5:30pm Root Cause Analysis (RCA) of Clinical Incidents
5 Thu 2pm - 4pm A Journey Through Patient’s Experience and Clinical Effectiveness
9 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
16 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
23 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
November
6 Mon 4pm - 5:30pm Root Cause Analysis (RCA) of Clinical Incidents
7 Tue 2pm - 4pm A Journey Through Patient’s Experience and Clinical Effectiveness
13 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
20 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
27 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
December
4 Mon 4pm - 5:30pm Root Cause Analysis (RCA) of Clinical Incidents
11 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
18 Mon 2pm - 3:30pm Root Cause Analysis (RCA) of Clinical Incidents
Times shown in timezone: Singapore

Root Cause Analysis (RCA) of Clinical Incidents

Monday, 25 September, 2017   2pm - 3:30pm
NUHS Tower Block, T13-08
Single place available

Details

Note: You are required to attend a briefing, 2pm - 4pm which falls on the first Monday of the month.

Synopsis:
What
Root Cause Analysis (RCA) is a structured method to analyse a clinical incident *.
Participants will be attached to Medical Affairs (Clinical Governance) to investigate a clinical incident reported in Electronic Hospital Occurrence Reporting (eHOR) system or an M&M case.

Objectives;
The participants will learn how to apply RCA tools to investigate a clinical incident.... [Read more]


Documents

Tickets / Booking types