Cancellation Policy
I believe in having a clear, simple to understand cancellation policy to help avoid confusion and form clear boundaries. Below I have listed out my cancellation policies for when you book yoga classes, yoga courses, private sessions, workshops and retreats.
Cancellation of a Yoga Class:
I understand that plans change and you may need to cancel a yoga class. This is no problem at all and I ask for 24 HOURS minimum notice period should you need to do this. You can cancel yourself off through your app or online through the booking software on our website. In this situation your class credit will be put back onto your account. If you are unsure how to do this, please text or email me more than 24hrs before the start of class for assistance. If you paid by card for a single session then the class will go onto your account as a class credit. Should you prefer a refund back onto your card then this is no problem, please email your request to bohowarrioryoga@yahoo.com
If less than 24hours notice is given then the space becomes non-refundable even if there are still spaces available in that class. The class spot is also non-transferrable onto a different class. Should you not be able to cancel yourself off for whatever reason, please ring 07889 206783 with more than 24 hours notice to make me aware that you are unable to attend. If I do not answer then please leave a voicemail and I will accept this as notification of your cancellation. An email is also a suitable form of communication to cancel a class. Please email bohowarrioryoga@yahoo.com if this is your preferred method of communication. Social Media (Facebook, Instagram, Twitter etc) is not accepted as a suitable form of communication to cancel a class.
Cancellation of a Course or Workshop:
The rules are very similar to above however the cancellation period is different.
For courses or workshops held by Boho Warrior Yoga, I ask for 3 DAYS (72 HOURS) minimum notice period should you need to cancel. The 72 hours will be calculated using the scheduled start time of the workshop to work back from. You can cancel yourself off through your app or online through the booking software on our website however an automatic refund is not processed. Please email bohowarrioryoga@yahoo.com to request a refund.
If less than 72 hours notice is given then we will still charge you for the course or workshop even if there are still spaces available in that course or workshop. If you haven’t already paid and a card is stored on your account, a charge will be taken from your card. If no card is registered to your account then we will contact you to ask for payment. Should you not be able to cancel yourself off for whatever reason, please ring 07789 206783 with more than 72 hours notice to make me aware that you are unable to attend. If I do not answer then please leave a voicemail and I will accept this as notification of your cancellation. An email is also a suitable form of communication to cancel a class. Please email bohowarrioryoga@yahoo.com if this is your preferred method of communication.
Social Media (Facebook, Instagram, Twitter etc) is not accepted as a suitable form of communication to cancel a class, course or workshop.
Cancellation of a Class, Course or Workshop by Boho Warrior Yoga:
On occasion there is the necessity to cancel a class, course, private lesson, workshop or retreat. This could be caused through a number of unavoidable circumstances such as teacher ill health, adverse weather conditions… Should I ever cancel on you, I will refund you in full to the value of what you paid for the class, course, private lesson, workshop or retreat.
