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Tilbagebetalings-politik

Thrive Nature Adventures — Booking & Cancellation Policy

If we cancel:
In the event that Thrive Nature Adventures cancels an event, we will offer you an alternative future date. If you do not wish to accept an alternative date, a refund will be processed within 21 days.

Tickets & refunds:
All tickets are non-refundable.

Changing your booking:
If you wish to change your booking, you must email info@thrivenatureadventures.co.uk at least 24 hours’ notice prior to the original session start time. The new play session date must be within 6 months of the original pre-booked session.

How to request a change:
Include your name, booking reference, original session date/time, and your preferred new date(s) in your email to info@thrivenatureadventures.co.uk.