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Aim
To provide managers with an opportunity to discuss and develop their approach to dealing with difficult situations.
Objectives
• Identify causes of conflict and define appropriate strategies to resolve it
• Apply The Scout Association’s dispute, suspension and complaints procedures in an effective manner to real situations
• Apply the Scout Association’s safeguarding procedures to real situations
• Carry out challenging reviews
• Prioritise the different challenges faced in their role
• Identify steps to implement their personal action plans
Virtual Meeting the Challenges |
Essex County Training Team