Mamafit® - Pregnancy and Mums Fitness

Welcome to Mamafit®

Award winning and leading health, fitness and wellbeing programme for pregnant women, mums and families.

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Refund policy

Mamafit®, DadaHIIT® and Mixed Family terms & conditions

Term bookings

Term bookings include all 4 week, 6 week, 8 week and 12 week Mamafit®, DadaHIIT® or Mixed Family term bookings.

Term bookings can be transferred to other terms, to the value of the booked term, up until the start time of the 1st class of the booked term.

If a term booking is transferred, the new term must start within 3 months of the original term start date.

Term bookings cannot be transferred or cancelled once the first class of the booked term has started.

If a term booking is cancelled by the booker, payment will be lost, and no refund issued.

If a term is cancelled by Mamafit® or DadaHIIT® an alternative class/term will be offered. If there are no suitable classes/terms available payment will be held in credit or, if preferred by booker, refund issued.

If an individual class within a term booking period is cancelled by Mamafit® or DadaHIIT® no refund will be issued but an alternate class within the same term period will be offered.

Classes within your booked term period cannot be rolled over into other term periods, however all term bookings come with two complimentary catch up classes; please see ‘Catch up classes’ below for more information.

If the class dates you wish to attend are outside of the set term periods, you may be best purchasing a FLEX pass; please see ‘FLEX passes’ and ‘Family FLEX passes’ below for more information.

All payments must be made in advance.

Bookings are not confirmed until payment has been made.

Catch up classes

All term bookings come with two complimentary catch up classes.

Catch up classes allow you to switch a maximum of two classes within your booked term period.

You must state the date/time of the two classes you are unable to attend and the class, time & date of the two alternate classes you wish to attend instead at the time of booking.

Catch up classes cannot be switched to classes taking place outside of your booked term period.

Once booking is complete no further changes are allowed to your catch up class dates.

If the class you wish to switch to is fully booked catch up spaces may not be available, in these circumstances an alternative class will be offered within your booked term period.

Catch up classes cannot be claimed or switched retrospectively once booking is complete.

If you wish to switch further classes, in addition to the two complimentary classes selected at time of booking, you are able to upgrade your booking to a FLEX pass.

To upgrade your booking to a FLEX pass you must pay the difference between the price you have paid for your booking and the cost of the appropriate FLEX pass.

Any catch up classes not used before the end of your booked term period will be lost.

ALL INCLUSIVE passes

ALL INCLUSIVE passes provide you with access to all Mamafit® and Mixed Family classes for your selected 6 or 12 week period.

Your ALL INCLUSIVE term period will begin once you have attended your first class and will be valid for the following 6/12 week period, excluding any half term periods where no classes are available.

Once you have purchased your pass you do not need to book classes in advance you can just turn up to your chosen classes.

You can attend as many classes as you like during your selected 6/12 week period.

ALL INCLUSIVE passes must be activated (First class attended) within 3 months of purchase.

Once your pass is activated your 6/12 week period cannot be extended in any circumstances.

ALL INCLUSIVE passes not activated within 3 months of purchase will be deemed as expired and unusable.

ALL INCLUSIVE passes are non-refundable.

Mamafit® FLEX passes

Mamafit® FLEX passes provide you with access to 6/10 Mamafit® or Mixed Family classes within a 12 week period.

Your 12 week period will start when you attend your first class and will not include any half term periods where no classes are available.

You can attend any 6/10 classes within your 12 week period, no need to book in advance.

Mamafit® FLEX passes must be activated (First class attended) within 3 months of purchase.

Once your pass is activated your 12 week period cannot be extended in any circumstances, but you are able to purchase another FLEX pass which will re-start your 12 week period.

Any classes unused by the end of your 12 week period will be lost. You cannot re-claim any unused classes in a new 12 week period.

Mamafit® FLEX passes not activated within 3 months of purchase will be deemed as expired and unusable.

Mamafit® FLEX passes are non-refundable.

Family FLEX passes

Family FLEX passes are valid for two adults and their children.

Family FLEX passes provide two adults with access to 6/10 Mixed Family classes within a 12 week period.

Your 12 week period will start when you attend your first class and will not include any half term periods where no classes are available.

You can attend any 6/10 Mixed family classes within your 12 week period, no need to book in advance.

Family FLEX passes must be activated (First class attended) within 3 months of purchase.

Once your pass is activated your 12 week period cannot be extended in any circumstances, but you are able to purchase another Family FLEX pass which will re-start your 12 week period.

If only one adult attends, it will count as one class attended and will be deducted from your remaining class total.

Any classes unused by the end of your 12 week period will be lost. You cannot re-claim any unused classes in a new 12 week period.

Family FLEX passes not activated within 3 months of purchase will be deemed as expired and unusable.

Family FLEX passes are non-refundable.

Exercise bands

Exercise bands are non-refundable unless faulty. Faulty bands will be replaced with a like for like replacement.

Exercise bands are to be collected from your booked course venue at the time and date of your 1st class.

Exercise bands cannot be posted or delivered to your home or alternate address unless additional postage cost is paid.

Cancellation and change

All classes are subject to cancellation and change.

If a class is cancelled by Mamafit® or DadaHIIT® we will endeavour to provide class attendees with as much notice as possible.