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Welcome to Little City Chelmsford- Your Little City adventure starts here!

We are an entirely mobile role play city for little ones to explore and enjoy! We can't wait to see you and your child(ren) when you come to play!



Scroll down to book a session ⬇️
Click here for Birthday Parties 🎉


GENERAL INFORMATION:

📌 Please check the address to the venue on your ticket to make sure you're traveling to the right one.
⏲ We will welcome you into the venue at the session start time and check you in with your and your child(ren)'s names. It is then we will ask that you sanitise your hands and we will go over how our event works if you haven’t been before.
🥤 Snacks and refreshments will be available to buy at most events. Any snacks are to be eaten to the side away from toys and equipment. In a bid to help reduce our waste we encourage you to bring your own reusable cup and, in doing so, you will be entered into our draw to win a free session (drawn quarterly). We also ask if you bring your own snacks, that you avoid any items with nuts in them.
📸 Please do take photos of your child playing, always being mindful of any other children around you. We'd love and appreciate any social media tags of you and your child playing!
👩‍👧‍👦The price listed is per child and gives entry to our city and all the play areas available. Limited additional adult spaces are available to purchase.
You are responsible for your own child/children at all times.

⭐AGE LIMITS:
Little City is designed for children aged 6 and under.
Non-walking baby siblings are free with a paying child and do not need a ticket. If possible please leave pushchairs outside the venue to allow for as much space as possible to play.

🤒IMPORTANT: If you, or a family member are showing any signs of illness such as COVID-19, Chicken Pox, Hand Foot and Mouth etc please do not attend our sessions.

❗ As per our terms and conditions, cancellations can be made up to 24 hours in advance of the event; at that point you can transfer your bookings to any other available event in the future. If you cancel within 24 hours of the event, you may not transfer your tickets to another event. We don’t offer refunds on any events.

If you have any questions, please let me know at:
Lucy@littlecityuk.com

Terugbetalingsbeleid

5. Timing
5.1 What happens if we cannot perform the Services?

5.1.1 If, for any reason, we cannot provide the Services at the Session you have booked, you may choose either to attend another Session (free of charge), or alternatively you can cancel the contract (in which case we will provide you with a full refund).

5.2 What happens if you cannot attend the Session you have booked?

5.2.1 All bookings are non-refundable (other than in the circumstances described in clause 5.1.1 above).

Therefore, if you are unable to attend the Session you have booked for any reason, you will not be entitled to a refund. If, however, you provide us with at least twenty-four (24) hours' written notice (given in accordance with clause 11 below) of your inability to attend, you can cancel your booking via the booking system and your account will be credited with the ticket price you have paid. This credit can be
used towards any future event (within 6 months)

5.2.2 The provisions of Part 3 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (concerning your right to cancel) do not apply to the contract between us, on the basis that the contract falls within the exemption set out in section 28(1)(h) of those Regulations
(services related to leisure activities where the contract provides for a specific date of performance).

For more information please refer to the Terms & Conditions of booking.

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