1. TRANSFER your booking up to 12 hours before class.

2. Can’t make class? Can't Transfer? ...Then please CANCEL your booking. Give others a chance to get into class!

3. Fully manage your own bookings, cancellations, and transfers via your EMAIL BOOKING CONFIRMATION.

4. Use WAITING LISTS - they work! Add your name and look out for an email notifying you of space. You don't pay until a space comes up.

5. Bookings VALID ONLY FOR TERM IN WHICH PURCHASED. No carry overs refunds for unused classes. BOOK REALISTICALLY.

We’ve set the Transfer system up to maximise availability, flexibility and fairness and therefore are unable to offer class refunds. This includes Illness (inc. Covid), Hospital, Physio, Medical appointments, Holidays or other personal events and general life hiccups. Some dispensation for extreme one offs is solely at the discretion of Pilates Practice Stamford.

Thanks for your support and helping our community maximise each other’s access to Pilates.