Becks Postnatal Support

Thank you for booking a place on our Baby Massage Course. Please read our refund and cancellation terms carefully before completing your registration.

1. 14-Day Cooling-Off Period Under consumer rights regulations, you are entitled to a full refund within a 14-day cooling-off period from the date of your booking. Exception: If your course starts within 14 days of booking, you explicitly request the service to begin during the cancellation period. In this instance, the cooling-off period ends as soon as the first class takes place, and no refunds will be issued.
2. Standard Booking & Cancellations Outside of the 14-day cooling-off period (or once the course has commenced), all bookings are non-refundable and non-transferable to future course dates.
3. Missed Classes We are unable to offer refunds, partial refunds, or make-up sessions for individual classes missed due to personal circumstances, child illness, holiday, or scheduling conflicts.
4. Course Provider Cancellations (Instructor Illness or Unforeseen Events) If a class or session must be canceled by the instructor (for example, due to illness or emergency): We will offer a rescheduled replacement session at a suitable date and time, OR A pro-rata refund for the specific class that was canceled if a replacement cannot be provided or attended. Contact Us To request a refund within your 14-day cooling-off period or for any booking inquiries, please contact us at becksbfc@gmail.com