Booking

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Refund policy

Cancellation and Postponement

-In the case of extreme weather and no suitable alternative venue being available Roots to Branches may need to cancel sessions at short notice. Where possible, these will be rescheduled.

-In the case of Roots to Branches staff ill-health every effort will be made to seek replacement staff or to reschedule. Where this is not possible a refund will be offered.

-Where individuals cannot make the session a refund can be offered with a week’s notice or attendance at another session can be offered, if there is space. Otherwise sessions will not be refunded, unless your space can be filled by another participant. A lot of the time there is a waiting list so we can normally accommodate most changes if we receive at least 24 hours notice.