Refund policy
Refund & Cancellation Policy
It is not our intention to profit from participants who are unable to complete a course; however, there are significant costs associated with running a class, including facility rental and equipment. For this reason, the following refund policy applies:
- 100% refund for cancellations made at least one week prior to the start of the class
- 75% refund for cancellations made within one week of the class start date
- 75% refund for participants who do not pass the prerequisite swim test
- 50% refund for participants who do not successfully complete the course
- Participants who become ill will be offered the opportunity to transfer to an available future class offered by Trant Training, subject to availability.
