Support with booking:
- Select the first activity you would like to attend and your selection will highlight in yellow.
- On the right hand side, below the image, select the number of tickets (spaces) you would like. If you would like more than one, use the + and – button. These activities will automatically be added to your basket (top right hand corner).
- You can continue to add more activities, using the filters at the top of the page and repeating point number 2.
- Continue to select and repeat until you have all of your chosen activities in your basket.
- Once you have all activities in your basket click "View Selection".
- To proceed click “Book Now” to continue to the registration and payment section.
- Add in your email address and complete a registration form for your child(ren). If you have more than one child, please select “Add another attendee”.
- Once paid you will be directed to a confirmation page where you can "Set a password" to make future bookings easier and to manage your bookings
- For any difficulties when booking please contact 020 8708 8800, available Monday - Friday between 10am and 6pm
All payment will be made using Stripe (credit Card), however you do not need to have an account and can pay as a guest so you do not need to set up a PayPal account.
If you want to pay as a guest please "untick" the slide button labelled "Save information & create your PayPal account" and you can pay by card without setting up an account
Tickets are non refundable. Please let us know if you can no longer attend a activity so that we can try and re-sell your tickets or offer a transfer to another session or date where possible. This is at the discretion of the booking staff, subject to availability.
MAKING A BOOKING OR TRANSFERRING A TICKET BY PHONE
Would you find it easier to make your booking by phone? No problem! Give our team a call on 020 8708 8800, available Monday to Friday, 10am to 6pm
If you are unable to attend please cancel ticket to allow the next person on the waiting list this come be done i 2 ways
- Log in to Bookwhen - https://bookwhen.com/login and go to your account, find the ticket you want to cancel/transfer and click "Ticket Options"
- Call our customer service team on 020 8708 8800, available Monday to Friday, 10am to 6pm