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Forever Active

Welcome to Forever Active's Booking Page!

Forever Active run exercise sessions for ages 50+ and those returning to exercise. The first class is free and then each subsequent class costs £6.50.

If you are new to Forever Active, please email us at foreveractive@living-better.org.uk or call us on 01487 849910 so we can help find a suitable class for you and organise a free trial. Please do not attend or book a class without contacting us first.

If you have already been attending a Forever Active class, please select the type of class you attend below to book your classes. You must book classes in advance to ensure you have a space in the class. Booking in advance will also mean that we can easily contact you if we need to get in touch about any unforeseen changes to a class.

HOW TO BOOK:

• Select the type of class you attend.

• On the next page, you can find your class more easily by choosing to filter by venue or by instructor. Scroll down and choose the date of the class you wish to attend and scroll down to see the details on the right-hand side. Press the select button to book that date. (You'll see that a ticket has been added to the basket).

• If you wish to book other dates, press select more if you're on a phone or scroll back up if you're on a computer and repeat the process. You'll see a basket icon next to the session that is already in your basket.

• When you have chosen all of your classes, press view basket.

• If you have made an error, click the cross icon next to that class. If you are happy with your selection, press book now.

• Fill in your details on the booking form and check that you are happy with the disclaimers.

• Proceed to payment.

• You will then receive an email confirming your booking.

TOP TIP: It is possible to create an account after you have booked the class, which will mean that the contact and health information you have added will be saved for your next booking.

It’s recommended that the password:

• Is 12–16 characters long
• Includes uppercase and lowercase letters
• Includes numbers and symbols
• Avoids common words or predictable patterns

Tilbagebetalings-politik

We aim to offer a fair and flexible approach to managing class bookings; while ensuring we can continue to support our instructors and community as well as ensuring the sustainability of the Forever Active service.

Participants may transfer their booking to another date up to 48 hours before the scheduled start time of the original class. Transfers requested within 48 hours of the class will only be considered in cases of illness or short-notice medical appointments.

Transfers are subject to class availability and must be requested through our booking system or by contacting the Forever Active office.

A ticket can only be transferred once unless it is due to a medical reason.

Missed classes or late cancellations (within 48 hours of the class) are non-transferrable unless due to a health reason.

If you have booked the wrong class by accident, contact the Forever Active team who will rebook the correct class for you.

Refunds will only be issued for classes if you’re unable to continue with the class due to a medical reason.

How to Request a Refund:

Please contact the Forever Active office by email or by calling between 9am – 3pm Monday to Friday.

Please provide your full name, the class details, and your reason for the request.

We appreciate your understanding and support in helping us run a smooth and accessible programme for all.

Contact Us:
📧 ForeverActive@livingsport.co.uk
📞 01487 849910

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