We have provided inspirational management, leadership and team training solutions to a wide range of businesses for the last 15 years.
We relish the opportunity to work with organisations to improve workplace performance. It is very straightforward: you identify a need, we work with you and offer a choice of solutions using our team’s management experience, excellent facilitation and developmental expertise.
Our success has been built upon listening carefully to our clients and working with them to develop individuals and teams - and at the same time providing real ROI.

Below is a schedule of our upcoming public courses open to anybody wishing to book a place(s) taking place at our training venue in Peterborough and London. Simply choose the course you would like to book onto and follow the instructions. If you have any questions or you would like to discuss bespoke training and development needs call us on (01778) 382719 or email us on info@toojays.co.uk

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Juni, 2018
1 Fr 1 Tag Customer Service Skills
4 Mo 1 Tag Appraisal Skills
7 Do 13:00 - 16:30 Networking Skills
11 Mo 09:00 - 12:30 Employment Law - Are You Complying?
12 Di 09:00 - 12:30 Discipline, Dismissal and Grievance
13 Mi 1 Tag Meetings - Making them Effective
14 Do 1 Tag Time Management
15 Fr 1 Tag Presentation Skills - London
25 Mo 2 Tage Train the Trainer
27 Mi 3 Tage Leadership, Motivation and Teamworking
Juli
2 Mo 1 Tag Sales Training (Basic) - Essential Sales Skills
3 Di 1 Tag Coaching Skills for Improved Performance
4 Mi 1 Tag Introduction to HR Administration
6 Fr 1 Tag Introduction to HR Management
9 Mo 2 Tage Communicating Effectively
11 Mi 1 Tag Handling Difficult People
12 Do 2 Tage Management Development Programme - Module A
16 Mo 1 Tag Sales Training (Advanced) - Successful Telesales Techniques
19 Do 1 Tag Presentation Skills
August
1 Mi 1 Tag Team Development
2 Do 1 Tag Presentation Skills - London
1 Tag Stress Management
8 Mi 3 Tage Introduction to Management
31 Fr 1 Tag Business Awareness
September
3 Mo 1 Tag Recruitment and Selection Interviewing
In der Zeitzone angezeigte Zeiten: London

Customer Service Skills

Freitag, 1 Juni, 2018   1 Tag
Eventus, Sunderland Road, Market Deeping, Peterborough, PE6 8FD
12 Plätze verfügbar

Details

Introduction

Customer service is increasingly becoming the method by which organisations try to differentiate their company from others offering a similar product or service. This course will supply delegates with the knowledge on how to go about doing it.

This course will enable participants to:

• Define excellent customer service
• Understand the moments of truth
• Appreciate the impact their choice of words make
• Recognise who their customers are
• Understand internal as... [Weiterlesen]

Tickets / Buchungsarten

  • Standard booking
    £280.00 + Steuern
    12 verfügbar